Wednesday, December 8, 2010

Steppin' up to the plate like Jim Thome

It has been a stressful time for those of us in the IT department at Phoenix International. John Deere going through a massive reorganzation. We'll all reporting to new bosses, have new responsibilities, determining who will take over those roles. Lots of fun. But there's one man that hasn't been fazed by all this chaos.


I'm just as affected by this transition as anyone else. Especially since I've been promoted to an Infrastructure Anaylst, which is Tier 3 support. Determining hardware and software standards across the ENTIRE Deere enterprise. But I'm not getting all bent out of shape over this.

Maybe it's the happy pills. Maybe it's because I just don't care. Maybe it's because I'm just taking things one day at a time. As my new boss continues to stress, my first responsibility is to the unit. I have to keep the day-to-day operations going and provide Tier 2 desktop support to the end-users. And until I get my replacement trained in (and they find a replacement for him), that's my primary role at Deere.

I talked with my current boss late this afternoon, before we left for the day. She's overwhelmed, trying to do her new job and working with my fellow techs' new supervisors to move them into their new roles. There's just not enough time in her day to get through everything.

I, however, am looking pretty free and clear right now. My ticket load is down to the high teens, when it has usually been in the high 20's to low 40's. There are brief moments where I'm looking for something to keep me occupied, then I realize, I should just keep my nose on the grindstone. Continue to work on those old tickets still in my queue. Hack away at my projects. But I don't feel like it's enough. I want to do more.

That's where I want to go into Jim Thome mode. When Justin Morneau was out with a concussion (which kept off the field for the entire second half of the 2010 MLB season), the Minnesota Twins found a way to make it work. Michael Cuddyer came in from right field to play first, Jason Kubel moved out of the DH role and replaced Cuddy, and Jim Thome became the full-time designated hitter.

I told my current boss that I wanted to step up and help out in any way that I could. I have the availability, put me to use. She told me that this shouldn't have to all fall on me, it's supposed to be a team effort.

But isn't this what people DO when they're on a team? Step up to the plate, take a bigger role, carry them to victory? I don't expect to do it all either, I just want a chance.

A chance to come through like Thome. Yeah, I've got a back problem, and I'll probably strike out a few times. But I know I'm going to connect on one of them and just drive it out of the park. And everyone will celebrate. Then we'll get ready for tomorrow's game. It's a long season, and every win we can pick up is gonna help us.

So, put me in coach, I'm ready to play. Today. Look at me, I can be... Center Field.
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